Patient tools + practical support

Useful answers before, between and after appointments.

Explore guided tools for hearing technology, listening concerns, home visits, speech practice, test results and medical-aid preparation. These tools provide education and appointment guidance, not a diagnosis.

Clinician-informed Plain language Children + adults No online diagnosis
All patient tools Tool 01 Hearing Aid Match Lab

One Hearing Aid Match Lab across the website.

The full Match Lab now lives inside the Hearing Aids hub so the same questions, summary and clinical guidance are used everywhere.

It does not select a brand or prescribe a device. Hearing results, ear health, communication needs, handling, phone compatibility and budget still need professional review.
Hearing Aid Match Lab

Build your consultation brief in six quick questions.

Organise listening environment, priorities, phone compatibility, handling, power preference and budget before discussing suitable hearing-aid options.

All patient tools Tool 02 Hearing Aid Support

A calmer first step when your hearing aids are not behaving.

Select the problem and receive a short, safe checklist. The tool will also prepare a useful support message containing the details the practice needs.

All patient tools Tool 03 Speech Home Companion

Turn ordinary moments into communication practice.

Choose an age group and broad communication goal. The companion generates low-pressure activity ideas that can complement a therapist’s individual programme.

Keep practice short and positive. Stop when frustration rises, and use the specific targets supplied by the treating therapist whenever available.
All patient tools Tool 04 APD + Listening Toolkit

Capture the listening pattern, not just the label.

Auditory processing concerns can overlap with hearing, language, attention, learning and other factors. Useful real-world observations help the clinician plan the correct assessment pathway.

All patient tools Tool 05 Results Explainer

Understand what the test was trying to answer.

Choose a test to see what it generally examines, what it does not prove on its own and which questions may be helpful at your feedback appointment.

All patient tools Tool 06 Appointment + Medical Aid Guide

Prepare the practical details before contacting reception.

Check whether a home visit may be considered and generate a document checklist for a medical-aid enquiry.

Home-visit guidance

Is a home visit worth enquiring about?

Medical-aid preparation

Build your enquiry checklist.

The tools are a starting point

Ready for a clinician to connect the dots?

Send the practice your concern in ordinary language. The team will guide the appropriate appointment and confirm availability manually.